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YOUR ONE STOP MOBILE SHOP

Where Is Your Store Located? Our head office is located at #251 2F MCY Bldg., Roosevelt Avenue, SFDM, Quezon City. At present, we are now operating 71 branches at various SM Malls, Puregold Supermarket and other leading malls Luzon wide. How Do I Get In Touch With You? You can reach us at (02)371-1121 (landline), 0923-720-1393 (mobile), ccz.online2015@gmail.com (email address) www.facebook.com/ccellzonesuki Please communicate with our official site How do I start shopping online in C.Cellzone? For step-by-step shopping instructions, please follow the progression below: When you have found a Product on the Website that you would like to buy, please click on the button labelled "add to cart". This will add your Product to a virtual "shopping cart". To remove a Product from your virtual shopping cart, click on the button labelled "remove" by the product. To add more Products to your virtual shopping cart, click on the link labelled "continue shopping". To pay for the Products in your virtual shopping cart at any time, click the button labelled “check out". When you click the “check out" button, you will be asked to provide various information necessary to process your order and deliver the Product(s) to you. You can provide this information by filling in the fields requested on the screen. All highlighted fields must be completed. We respect your right to privacy and will only use any information you provide to us in accordance with our Privacy Policy. What are the payment methods available? Now, we only accept Paypal, Credit/ Debit Card and Cash on Delivery (COD) payments. How do I know that my order has been shipped? You will receive an email acknowledgement containing the order reference number and details of your purchase. How Long Would It Take Before I Will Receive The Item? For Shipping: same day delivery(metro manila only) and standard Delivery 1-3 days (within Metro Manila) 5-7 days (Provincial Areas) Are All Your Items Brand New And Original? Yes, all our goods are brand new and original. We will never sell counterfeit smart phone and smart devices How Do I Track My Order? You will receive an email, together with a tracking number, notifying you that orders have been shipped. If you have further queries, please contact us at (02)371-1121 (landline), 0923-720-1393 (mobile) & ccz.online2015@gmail.com (email address) from Mondays to Fridays, 8AM – 5PM, except holidays. What Is Your Cancellation Policy? No Cancellation of orders after confirmation via email has been made, cancellation may incur charges of 10% for the added operations cost including the shipping fee as any order will be automatically booked with couriers. What Is Your Return Policy? RETURNING OF ITEMS Accessories and novelties 7 days replacement only, receipt must be attached to the item. Mobile Phones & Other Devices 7 days replacement for factory defects/ software defects. 1year warranty for parts & services from manufactures’ authorized service center. Smart Devices 7 days replacement 60 days Service Warranty *Claiming of Replacement & Warranty Replacement may be done in any nearest C.Cellzone branches for Luzon, for Visayas and Mindanao, can be shipped back to the Head Office free for replacement. (Charges of the shipping will be returned after sending the items back as replacement.) Only items found to be defective or for replacement within 7 days that courier or shipping fee will be shouldered by the company. Our E-Commerce Sales Agent will give you instruction on how to return the item. *FOR ITEMS UNDER REPLAMCENT OR W/ WARRANTY: If a brand new item sold by C.Cellzone, malfunctions or does not function due to a manufacturing defect, the defective item will be replaced or repaired subject to the following conditions: Corresponding Sales Invoice / Delivery Receipt with carrier, tracking number, proof of shipment details must be captured and presented; No physical damage to the subject item; YOUR ONE STOP MOBILE SHOP

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C.CELLZONE ONLINE Your One Stop Cellphone Shop About Us About Us C.CELLZONE is a one-stop cellphone shop offering prepaid services, mobile accessories, spare parts supplies and thecoolest and latest gadgets in town. We specialize in a wide variety of telecom supplementary products and wireless communications services with the latest trends to allow customers to shop for the most affordable prizes. And now we have own brands for mobile phone accessories and smart devices. C.CELLZONE owned and managed Charles V. Tomas. From scratch, Tomas started his business from his mother’s booth which was upgraded into a more convenient store offering cellphones and accessories. Today, C.CELLZONE has more than 70 branches in Luzon and is still growing. Hailed as the NUMBER ONE CELLPHONE STORE IN THE COUNTRY in 2004 and holder of the PROMPT QUALITY EXCELLENCE AWARDS in 2005, C.CELLZONE’s multi-awarded brand has proven its convenient and customer-friendly one stop cellphone shop services. C.CELLZONE agreed that the answers to this upcoming problem should be dealt immediately. We, as one company with a soaring high determination dreamed of becoming one of the largest distributors of telecommunication products not only in the Philippines but thru out the world and through the help of other peoples initiative to make our dreams come true, allow us to share one thing that will be our assertion to the people, our strength and honor in serving the needs of prospect customers and to fulfill their needs of guaranteed satisfaction. Vision Vision We envision ourselves to become the leading store chain of wireless communication products and services nationwide by providing access to high quality telecom products at the most affordable price, meeting customer's satisfaction, and developing the latest trends in telecommunication. Mission Mission Committed to improve the standard of living of the Filipino people by providing a quality, yet affordable, mobile phones services, C.CELLZONE affirms to provide not just services to its customers, but also job opportunities and community development. Do you have questions? Get Help