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C.Cellzone Privacy Policy. PRIVACY POLICY Introduction The terms “the company,” “us,” “we,” and “our” refers to C.Cellzone The terms “data subjects,” “you,” and “your” refers to web visitors of C.Cellzone website C.Cellzone together with its subsidiaries adheres to the Data Privacy Act mandated by the government of the Philippines through the execution of rules and regulations provided by Republic Act 10173. All information in the possession of the company abides by the principles of transparency, legitimacy of purpose, and proportionality. At the same time, the company respects the rights of its data subjects and safeguards their personal information by continually reviewing and improving the company’s data security measures. C.Cellzone owns and operates the web domain: www.ccellzone.online page covers the Privacy Policy of C.Cellzone, more specifically the collection, use, and disclosure of personal information we may obtain while you browse our website. By browsing through and engaging in our website, you agree to our Data Privacy Policy. Your personal information will be collected through various means, such as but not limited to filling up online forms, sending queries, and simply browsing through the website. Information Collection and Use General information we collect when you are browsing our website We are collecting this data to improve your browsing experience when you access our website. 1. Log Data Whenever you visit our site, we collect information that your browser sends to us which is also called log data. This log data may include information such as your computer’s Internet Protocol (IP) address, browser version, pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other information. These data is being analyzed by a third party service provider that generates statistics to help us improve our website. Moreover, our service providers are keeping a log data whenever you send a query via online forms. 2. Browser Cookies Cookies are files with small amount of data that commonly uses an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive. These “cookies” is used in our website to collect information and to improve your browsing experience. You have the option to either accept or refuse these cookies through disabling it on your web browser, manually deleting it on your computer, and others. Nonetheless, it will not affect your browsing experience if you choose to disable sending cookies. Personal Information you provide through online forms When filling up online forms, we may require you to provide us with certain information that is personal in nature, including but not limited to your name, contact details, and postal address, depending on the form you are filling up. The information collected will be used to contact you in addressing your queries/concern or to notify you on the status of your supplier/customer application. Service Providers Third-party companies and individuals may be employed to manage our website, represent us, and analyze the performance of our website. These third parties have access to your personal information in order for them to perform the tasks assigned to them on our behalf. As part of our security, they are bounded by a Non-Disclosure Agreement to ensure that they cannot share or use the information for any other purpose other than what is expected from them. Retention of Data The personal data we collected through various means will be stored in our database and on third party service providers’ database for a maximum period of five years. Security Your trust in us means so much that it motivates us to use commercially acceptable measures of protecting it. However, the nature of transmission and storage in the internet is not 100% secure and reliable. Absolute security is not guaranteed. Links to Other Sites Some components of the website will direct you to an external site that is not operated by C.Cellzone. Therefore, reviewing the Privacy Policy of these external sites is very important. We have no control over them, nor assume responsibility for the content, security, and practices of these third-party sites or services. Changes to This Privacy Policy As we commit to continually improve our privacy security, our policy may update from time to time. Thus, we highly encourage a periodic visit to this page. Nonetheless, we will notify changes by publishing the new Privacy Policy to this page, which will be immediately effective upon posting. Contact Us If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at +639330398868, or e-mail us at ccz.online2015@gmail.com

C.Cellzone will answer all your questions. GET HELP Frequently Asked Questions Payment Options Order Status Delivery 01 Where Is Your Store Located? Our head office is located at #251 2F MCY Bldg., Roosevelt Avenue, SFDM, Quezon City. At present, we are now operating 71 branches at various SM Malls, Puregold Supermarket and other leading malls Luzon wide. 02 How Do I Get In Touch With You? You can reach us at (02)371-1121 (landline), 0923-720-1393 (mobile), ccz.online2015@gmail.com (email address) www.facebook.com/ccellzonesuki Please communicate with our official site 03 How do I start shopping online in C.Cellzone? For step-by-step shopping instructions, please follow the progression below: When you have found a Product on the Website that you would like to buy, please click on the button labelled "add to cart". This will add your Product to a virtual "shopping cart". To remove a Product from your virtual shopping cart, click on the button labelled "remove" by the product. To add more Products to your virtual shopping cart, click on the link labelled "continue shopping". To pay for the Products in your virtual shopping cart at any time, click the button labelled “check out". When you click the “check out" button, you will be asked to provide various information necessary to process your order and deliver the Product(s) to you. You can provide this information by filling in the fields requested on the screen. All highlighted fields must be completed. We respect your right to privacy and will only use any information you provide to us in accordance with our Privacy Policy. 04 What are the payment methods available? Now, we only accept Paypal, Credit/ Debit Card and Cash on Delivery (COD) payments. 05 How do I know that my order has been shipped? You will receive an email acknowledgement containing the order reference number and details of your purchase. 06 How Long Would It Take Before I Will Receive The Item? For Shipping: same day delivery(metro manila only) and standard Delivery 1-3 days (within Metro Manila) 5-7 days (Provincial Areas) 07 Are All Your Items Brand New And Original? Yes, all our goods are brand new and original. We will never sell counterfeit smart phone and smart devices 08 How Do I Track My Order? You will receive an email, together with a tracking number, notifying you that orders have been shipped. If you have further queries, please contact us at (02)371-1121 (landline), 0923-720-1393 (mobile) & ccz.online2015@gmail.com (email address) from Mondays to Fridays, 8AM – 5PM, except holidays. 09 What Is Your Cancellation Policy? No Cancellation of orders after confirmation via email has been made, cancellation may incur charges of 10% for the added operations cost including the shipping fee as any order will be automatically booked with couriers. 10 What Is Your Return Policy? RETURNING OF ITEMS Accessories and novelties 7 days replacement only, receipt must be attached to the item. Mobile Phones & Other Devices 7 days replacement for factory defects/ software defects. 1year warranty for parts & services from manufactures’ authorized service center. Smart Devices 7 days replacement 60 days Service Warranty *Claiming of Replacement & Warranty Replacement may be done in any nearest C.Cellzone branches for Luzon, for Visayas and Mindanao, can be shipped back to the Head Office free for replacement. (Charges of the shipping will be returned after sending the items back as replacement.) Only items found to be defective or for replacement within 7 days that courier or shipping fee will be shouldered by the company. Our E-Commerce Sales Agent will give you instruction on how to return the item. *FOR ITEMS UNDER REPLAMCENT OR W/ WARRANTY: If a brand new item sold by C.Cellzone, malfunctions or does not function due to a manufacturing defect, the defective item will be replaced or repaired subject to the following conditions: Corresponding Sales Invoice / Delivery Receipt with carrier, tracking number, proof of shipment details must be captured and presented; No physical damage to the subject item; Returns Still Have Questions? Contact us / Send us an email

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C.Cellzone Disclaimer DISCLAIMER Last updated: 2022-11-21 WEBSITE DISCLAIMER The information provided by Charles Cellzone (“Company”, “we”, “our”, “us”) on https://www.ccellzone.online/ (the “Site”) is for general informational purposes only. All information on the Site is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the Site. UNDER NO CIRCUMSTANCE SHALL WE HAVE ANY LIABILITY TO YOU FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SITE OR RELIANCE ON ANY INFORMATION PROVIDED ON THE SITE. YOUR USE OF THE SITE AND YOUR RELIANCE ON ANY INFORMATION ON THE SITE IS SOLELY AT YOUR OWN RISK. EXTERNAL LINKS DISCLAIMER The Site may contain (or you may be sent through the Site) links to other websites or content belonging to or originating from third parties or links to websites and features. Such external links are not investigated, monitored, or checked for accuracy, adequacy, validity, reliability, availability or completeness by us. For example, the outlined Disclaimer has been created using PolicyMaker.io , a free web application for generating high-quality legal documents. PolicyMaker’s disclaimer generator is an easy-to-use tool for creating an excellent sample Disclaimer template for a website, blog, eCommerce store or app. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR THE ACCURACY OR RELIABILITY OF ANY INFORMATION OFFERED BY THIRD-PARTY WEBSITES LINKED THROUGH THE SITE OR ANY WEBSITE OR FEATURE LINKED IN ANY BANNER OR OTHER ADVERTISING. WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. ERRORS AND OMISSIONS DISCLAIMER While we have made every attempt to ensure that the information contained in this site has been obtained from reliable sources, Charles Cellzone is not responsible for any errors or omissions or for the results obtained from the use of this information. All information in this site is provided “as is”, with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability, and fitness for a particular purpose. In no event will Charles Cellzone, its related partnerships or corporations, or the partners, agents or employees thereof be liable to you or anyone else for any decision made or action taken in reliance on the information in this Site or for any consequential, special or similar damages, even if advised of the possibility of such damages. LOGOS AND TRADEMARKS DISCLAIMER All logos and trademarks of third parties referenced on https://www.ccellzone.online/ are the trademarks and logos of their respective owners. Any inclusion of such trademarks or logos does not imply or constitute any approval, endorsement or sponsorship of Charles Cellzone by such owners. CONTACT US Should you have any feedback, comments, requests for technical support or other inquiries, please contact us by email: ccz.online2015@gmail.com .

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Contact us or send us your feedback. CONTACT US We are here to help you on your shopping journey! Call Us Telephone # : 02 - 3711121 Cellphone # : +63 9330398868 (Sun) Email Us ccz.online2015@gmail.com Mailing Address Warehouse 9, 290 Iba Road, Camalig, Brgy. Iba, Meycauayan, Bulacan Feedback SEND US YOUR FEEDBACK Please take a moment to let us know your thoughts. First Name Last Name Email Write a message Submit Thanks for submitting! Need Assistance? Get Help

Discover everything about C.Cellzone. C.CELLZONE ONLINE Your One Stop Cellphone Shop About Us About Us C.CELLZONE is a one-stop cellphone shop offering prepaid services, mobile accessories, spare parts supplies and thecoolest and latest gadgets in town. We specialize in a wide variety of telecom supplementary products and wireless communications services with the latest trends to allow customers to shop for the most affordable prizes. And now we have own brands for mobile phone accessories and smart devices. C.CELLZONE owned and managed Charles V. Tomas. From scratch, Tomas started his business from his mother’s booth which was upgraded into a more convenient store offering cellphones and accessories. Today, C.CELLZONE has more than 70 branches in Luzon and is still growing. Hailed as the NUMBER ONE CELLPHONE STORE IN THE COUNTRY in 2004 and holder of the PROMPT QUALITY EXCELLENCE AWARDS in 2005, C.CELLZONE’s multi-awarded brand has proven its convenient and customer-friendly one stop cellphone shop services. C.CELLZONE agreed that the answers to this upcoming problem should be dealt immediately. We, as one company with a soaring high determination dreamed of becoming one of the largest distributors of telecommunication products not only in the Philippines but thru out the world and through the help of other peoples initiative to make our dreams come true, allow us to share one thing that will be our assertion to the people, our strength and honor in serving the needs of prospect customers and to fulfill their needs of guaranteed satisfaction. Vision Vision We envision ourselves to become the leading store chain of wireless communication products and services nationwide by providing access to high quality telecom products at the most affordable price, meeting customer's satisfaction, and developing the latest trends in telecommunication. Mission Mission Committed to improve the standard of living of the Filipino people by providing a quality, yet affordable, mobile phones services, C.CELLZONE affirms to provide not just services to its customers, but also job opportunities and community development. Do you have questions? Get Help